The Cut Label Privacy Policy

The Cut Label is a clothing company based in Ivybridge, Devon. (The Cut Label is also referred to as 'we' or 'us' in this policy.)

Overview 

Maintaining the security of your data is a priority at The Cut Label and we are committed to respecting your privacy rights. We pledge to handle your data fairly and regularly at all times. We are also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies to you whether you visit our online store or visit our shop provides you with information about:

- How we use your data

- What personal data we collect

- How we ensure your privacy is maintained

- Your legal rights relating to your personal data.

Promotional Communications

The Cut Label uses your personal data for electronic marketing purposes and will occasionally send a promotional letter by mail.

The Cut Label aims to update you about products and services which are of interest and relevance to you as an individual.

You have the right to opt out of receiving promotional communication at any time by:

1. Making use of the simple 'unsubscribe' link in emails or the 'STOP' number for texts. 

2. Contacting The Cut Label via the contact channels set out in this policy.

Web Banner Advertising

If you visit our websites, you may receive personalised banner advertisements whilst browsing other websites. Any banner advertisements you see will relate to products you have viewed whilst browsing our websites on your computer or other devices.

These advertisements are provided by The Cut Label via market leading specialist providers using 'cookies' placed on your computer or other devices (see further information on the use of cookies in our cookie policy.) You can remove or disable cookies at any time - see below for further information.

Sharing Data With Third Parties and Our Service Providers and Suppliers

In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery and marketing service providers.

The Cut Label only allows it's service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We ensure these providers understand these obligations relating to data protection and security, which means that they can only use your data to provide services to The Cut Label and to you, and for no other purposes.

Other Third Parties

Aside from our service providers, The Cut Label will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with: 

- Credit reference agencies where necessary for card payments

- Government bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so:

1. To comply with our legal obligations

2. To exercise our legal rights (for example in court cases)

3. For the prevention, detection or investigation of crime or prosecution of offenders

4. For the protection of our employees and customers

How Long Do We Keep Your Data

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any persona data is 6 years.

On some occasions, where you have contacted us to ensure that you do not receive any marketing from us, we will securely store your information to ensure that we can continue not to contact or market to you.

Cookie Policy

The Cut Label places cookies, which are small data files, on your computer or handheld device. This is standard practice for all websites.

Cookies are essential for helping us provide a high quality website and online shopping experience for our customers and some collect information about browsing and buying behaviour.

By using and browsing thecutlabel.com website, you consent to cookies being used in accordance with our policy. If you do not consent, you must disable cookies or refrain from using the site.

How Do I Disable Cookies?

We use cookies to give you the best online shopping experience. If you would rather disable your cookies, you will need to change your browser settings. You can do this by following the instructions below, based on which browser you use.

Internet Explorer:

1. On the menu at the top of the screen click 'tools' then 'internet' options.

2. Click on the 'privacy' tab.

3. Check what setting the slider is on. If it is set to 'block all cookies' this means you may not be able to see some web pages correctly.

4. Select 'Medium High' as this means you can browse the web without any issues but continues to block cookies that are used to contact you without your consent.

5. Click 'Apply' then 'OK.'

6. Refresh the page you are on and try viewing it again.

Firefox:

1. On the menu at the top left of the screen click ‘Firefox’ (or if you are using Windows XP, click ‘Tools.’)

2. On the drop-down list, click ‘Options.’

3. Click on the ‘Privacy’ tab.

4. Next to the words ‘Firefox will:’ there is a drop-down menu. Select ‘Use custom settings for history.’

5. Look at the section below the drop-down menu. Uncheck ‘Accept cookies from sites’ to disable cookies. 

6. Click ‘OK.’

7. Refresh the page you are on and try viewing it again. 

Chrome:

1. On the top right of the screen click the Chrome tool icon. 

2. On the drop-down list, click ‘Options.’

3. A new tab will open. On the left hand side click ‘Under the Hood.

4. In the ‘Privacy’ section click ‘Content settings.’

5. On the page that appears, you can choose from two options. Click ‘Allow local data to be set for the current session only.’

6. Refresh the page you are on and try viewing it again. 

Opera:

1. On the top left of the screen click the Opera icon. 

2. On the drop-down list, click ‘Settings’ then ‘Preferences.’

3. A new window will open. Click the ‘Advanced’ tab. 

4. On the left hand side, click ‘Cookies.’

5. You can choose from two options. Click ‘Accept cookies only from the site I visit.’

6. Refresh the page you are on and try viewing it again. 

Safari:

1. On the top right of the screen, click the settings icon.

2. On the drop-down list, click ‘Preferences.’

3. A new window will open. Click the ‘Privacy’ tab. 

4. Select the option to block cookies. 

5. Refresh the page you are on and try viewing it again. 

Contact Us

You can contact us by:

Email:

thecutlabelivybridge@gmail.com

Post:

The Cut Label

18 Glanvilles Mill

Ivybridge

Devon

PL21 9PS

Phone:

07901 566190

Your Right To Understand What Data Has Been Collected On You

Should you wish to obtain details regarding any data we may have collected on you, please write to us and we will respond, with the details, at no charge and within 28 days.

Equally, if you do have any questions which have not been addressed within this policy please do contact us with the details provided above.